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What is your opinion on XTM Cloud CAT tool? | I stopped working with one client who switched to XTM years ago

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Forum: XTM Cloud support
Topic: What is your opinion on XTM Cloud CAT tool?
Poster: jyuan_us
Post title: I stopped working with one client who switched to XTM years ago

[quote]Lynne Hempton wrote:

Like many people on this thread, one of my major clients has recently transferred all projects to XTM.
Having translated a number of projects on the platform I have been consistently disappointed and frustrated at the slow speed, non-intuitive commands, lack of functionality and features, and general simplicity of the software.
I have taken the decision to inform my clients that I will no longer accept projects on XTM. While I am loathe to lose clients in the current climate, I don't believe this development is a positive one for translators - CAT tools are supposed to make life easier, not harder, and it is a kick in the teeth to purchase software for our own use, develop TMs and TBs, and configure our own shortcuts, to then be forced to used substandard software at the behest of our clients.
I welcomed reading the comments on this thread to confirm that my concerns with the platform are not unique to me, and I encourage translators to inform their clients that the use of this software is counterproductive and demoralising. We are freelancers, not employees.

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I told the client something like I had experienced problems using XTM that had been hardly tolerable. I'm surprised there are still so many problems with it after so many years.

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