Forum: XTM Cloud support
Topic: What is your opinion on XTM Cloud CAT tool?
Poster: XTM Intl
Post title: Thank you for your honest feedback
[quote]Lynne Hempton wrote:
I encourage translators to inform their clients that the use of this software is counterproductive and demoralising. We are freelancers, not employees.
[/quote]
Hello Lynne,
thank you for your honest feedback. We take linguists' comments and ideas very seriously, and we do the same with all other XTM users.
The reason why we monitor and moderate this channel is exactly because we acknowledge this feedback and take action on it.
This is reflected in all the Workbench enhancements we include in every release. And this is all based on user feedback.
It would be great if you could reach out to me or our support team and share more concrete examples of how we could help you become more productive in the tool.
It can be both trough new features or through free training and webinars.
With that being said, I hope this can turn into a productive (offline) conversation.
Thank you and kind regards,
Sara Basile
Product Manager
XTM International Ltd
[url removed]
Topic: What is your opinion on XTM Cloud CAT tool?
Poster: XTM Intl
Post title: Thank you for your honest feedback
[quote]Lynne Hempton wrote:
I encourage translators to inform their clients that the use of this software is counterproductive and demoralising. We are freelancers, not employees.
[/quote]
Hello Lynne,
thank you for your honest feedback. We take linguists' comments and ideas very seriously, and we do the same with all other XTM users.
The reason why we monitor and moderate this channel is exactly because we acknowledge this feedback and take action on it.
This is reflected in all the Workbench enhancements we include in every release. And this is all based on user feedback.
It would be great if you could reach out to me or our support team and share more concrete examples of how we could help you become more productive in the tool.
It can be both trough new features or through free training and webinars.
With that being said, I hope this can turn into a productive (offline) conversation.
Thank you and kind regards,
Sara Basile
Product Manager
XTM International Ltd
[url removed]