Forum: XTM Cloud support
Topic: What is your opinion on XTM Cloud CAT tool?
Poster: Conor Murphy
Post title: Grey screen issues
[quote]XTM Intl wrote:
[quote]Conor Murphy wrote:
Again thanks for your feedback, but the prevailing impression is that the translator was very much secondary in the development process behind XTM. [/quote]
Dear Conor,
thank you again for your feedback, first of all I am glad that you could reach the result you were aiming at.
As for the handling of whitespaces, this is actually something we wanted to treat very carefully. We see very often issues coming from unwanted pasted characters, and additional white spaces are often the cause. It is important for us to avoid the case where the user replaces all occurrences with whitespaces that were not supposed to be there (often happening with copy & paste). Hence we show this as a separate option.
It is also something that other tools handle similarly.
I appreciate your feedback on the user experience, we will think about the possibility to display the full window by default. For many linguists however it is also important that additional windows or options don't hide the main working area, hence we decided for now to only show the minimum information by default.
Thank you again for your honest feedback and I would just like to ensure you that we are putting a lot of focus on linguists' feedback when enhancing Workbench. It represents actually our only source of truth.
Over the next 3-4 releases Workbench will include a lot of features that have been requested by linguists over the past years. I hope that everyone on this channel will have the opportunity to test them.
Thank you again and kind regards,
Sara Basile
Product Manager
XTM International Ltd
[url removed] [/quote]
Hi Sara,
Using my PC, in the Tasks Screen, when I click on an active task, the new screen (Workbench?) opens, but remains grey.
Using my laptop, I successfully opened the task. Any possible reason why the PC (which was working this morning) might not be able to do so right now?
Topic: What is your opinion on XTM Cloud CAT tool?
Poster: Conor Murphy
Post title: Grey screen issues
[quote]XTM Intl wrote:
[quote]Conor Murphy wrote:
Again thanks for your feedback, but the prevailing impression is that the translator was very much secondary in the development process behind XTM. [/quote]
Dear Conor,
thank you again for your feedback, first of all I am glad that you could reach the result you were aiming at.
As for the handling of whitespaces, this is actually something we wanted to treat very carefully. We see very often issues coming from unwanted pasted characters, and additional white spaces are often the cause. It is important for us to avoid the case where the user replaces all occurrences with whitespaces that were not supposed to be there (often happening with copy & paste). Hence we show this as a separate option.
It is also something that other tools handle similarly.
I appreciate your feedback on the user experience, we will think about the possibility to display the full window by default. For many linguists however it is also important that additional windows or options don't hide the main working area, hence we decided for now to only show the minimum information by default.
Thank you again for your honest feedback and I would just like to ensure you that we are putting a lot of focus on linguists' feedback when enhancing Workbench. It represents actually our only source of truth.
Over the next 3-4 releases Workbench will include a lot of features that have been requested by linguists over the past years. I hope that everyone on this channel will have the opportunity to test them.
Thank you again and kind regards,
Sara Basile
Product Manager
XTM International Ltd
[url removed] [/quote]
Hi Sara,
Using my PC, in the Tasks Screen, when I click on an active task, the new screen (Workbench?) opens, but remains grey.
Using my laptop, I successfully opened the task. Any possible reason why the PC (which was working this morning) might not be able to do so right now?