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Total word count for all tasks in assignment | All in one file

June 18, 2013, 8:39 am
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Forum: XTM Cloud support
Topic: Total word count for all tasks in assignment
Poster: Henry Hinds
Post title: All in one file

Put them all in one file.
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Total word count for all tasks in assignment | "Join files" option

June 19, 2013, 12:17 am
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Forum: XTM Cloud support
Topic: Total word count for all tasks in assignment
Poster: XTM Intl
Post title:"Join files" option

Hello,

When source files have the same extension, for example .doc, you can zip the files and create the project with this archive selecting "Join files" option at section 2 ("Translation"). After that at "Workflow" tab only one file will be visible and you will be able to finish the task by one click.

Kind regards,
XTM Support Team
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Total word count for all tasks in assignment | ...

June 19, 2013, 1:21 am
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Forum: XTM Cloud support
Topic: Total word count for all tasks in assignment
Poster: Halvor H. Halvorsen
Post title: ...

Thanks a lot for the help!
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Switching to all caps on XTM?

July 4, 2013, 3:21 am
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Forum: XTM Cloud support
Topic: Switching to all caps on XTM?
Poster: Girino

Hello,

is there a way to switch the text to all caps/all lower case on XTM?
When I hit the usual SHIFT+F3 nothing happens and i need to copy-paste the letters from the char map, which is pretty time consuming.

Also, I am using a Mac, which provides a standard option to write capital letters with accents, but the keystroke doesn't work in XTM.
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Switching to all caps on XTM? | Use Word?

July 4, 2013, 3:40 am
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Forum: XTM Cloud support
Topic: Switching to all caps on XTM?
Poster: Charlotte Farrell
Post title: Use Word?

Could you copy and paste everything into Word, change the text to capitals, and paste back?
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Switching to all caps on XTM? | yes

July 4, 2013, 3:41 am
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Forum: XTM Cloud support
Topic: Switching to all caps on XTM?
Poster: Girino
Post title: yes

that's what I am doing, but a CAT is supposed to help me translate, not to make simple things complicated!
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Switching to all caps on XTM? | RE:

July 4, 2013, 3:49 am
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Forum: XTM Cloud support
Topic: Switching to all caps on XTM?
Poster: XTM Intl
Post title: RE:

Hello,

We've already received messages from our users that option/keyboard shortcut which would allow changing selected text to lower case or upper case would be very useful.

We've added such feature to our roadmap and it will be implemented in one of the future versions of XTM. Unfortunately at the moment there is no such option.

Kind regards,
Przemysław Nowak
XTM Support

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XTM is a murderer.

August 4, 2013, 12:55 pm
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Forum: XTM Cloud support
Topic: XTM is a murderer.
Poster: Donglai Lou

In China , we have a saying: if you kill others' time, you are murdering their lives. This is what XTM is doing.

Without doubt, XTM is not my favorite CAT tool, as it is a premature product with limited functions. the good thing is that it let you download the project files as xliff files to be processed with other CAT tools.

However, the nightmare is it occasionally just refused to accept your translated xliff files without telling why. sometimes, it is because some tags are missing and this problem can be fixed easily. however, in the other times like today, it just left you in desperate in the early morning or deep night.

I beg the murderers or accomplices at XTM to show some mercy and improve your products quickly. you need to tell the users know what's wrong with his/her files and how to fix them. or you can allow partial imports and highlight the missing strings.

besides, your way to count Chinese words/characters is helping the agency exploiting Chinese translators.

anyway, at the current stage, I am seriously considering to turn down any requests needing XTM.

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XTM is a murderer. | The Customer Service is Great

August 4, 2013, 6:17 pm
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Forum: XTM Cloud support
Topic: XTM is a murderer.
Poster: Donglai Lou
Post title: The Customer Service is Great

anyway, they did help me solve the problem in a few hours. I really appreciate it.
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XTM is a murderer. | XLIFF problem

August 4, 2013, 11:36 pm
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Forum: XTM Cloud support
Topic: XTM is a murderer.
Poster: XTM Intl
Post title: XLIFF problem

Hello Donglai,

Thank you for contacting XTM Support directly and sending the XLIFF file which has been successfully imported to the system. Our developers are already working on a permanent fix that will prevent such situations in the future.

Kind regards,
XTM Support Team
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XTM is a murderer. | XTM

August 5, 2013, 8:42 am
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Forum: XTM Cloud support
Topic: XTM is a murderer.
Poster: Patricia Novelo
Post title: XTM

Hi,
Same thing in Mexico, the word count is terrible and be careful because if you have a dispute with the company you are translating for this is a portal to your computer and people (translation companies) can enter your computer hack all the information you have from them the lack of security in this sense may cause a disaster in your computer and documents.
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XTM is a murderer. | Security

August 5, 2013, 8:58 am
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Forum: XTM Cloud support
Topic: XTM is a murderer.
Poster: XTM Intl
Post title: Security

Hello Particia,

If you wish to learn more about the XTM Security, please view the security documentation, which can be found here:
[url removed]

Kind regards,
XTM Support Team
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XTM is a murderer. | .

August 5, 2013, 9:14 am
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Forum: XTM Cloud support
Topic: XTM is a murderer.
Poster: philgoddard
Post title: .

I just wanted to compliment you on your attention-grabbing headline :-)
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XTM is a murderer. | This is my true feeling.

August 5, 2013, 9:22 am
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Forum: XTM Cloud support
Topic: XTM is a murderer.
Poster: Donglai Lou
Post title: This is my true feeling.

[quote]philgoddard wrote:

I just wanted to compliment you on your attention-grabbing headline :-) [/quote]

After a long day work, I was extremely exhausted and just wanted to go to bed after uploading the file. the uploading failed and I couldn't figure out the reason. it was just as I was just on the edge of mental and physical breakdown.

the same thing did happened to Trados or other CAT tools. but I could always manage to get a solution as I had everything on hand. Unfortunately with a cloud solution, you have to wait for an answer. you know, waiting is always a painful process:(.
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XTM is a murderer. | RE: XTM

August 6, 2013, 2:15 am
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Forum: XTM Cloud support
Topic: XTM is a murderer.
Poster: XTM Intl
Post title: RE: XTM

Dear Patricia,

Please be aware that XTM uses the GMX/V Word Count Standard. This is an ETSI LIS standard and is being adopted by the Localization Industry. Regarding the 'hack' that you mentioned, we do not understand your concern. There is no way in which XTM could access data on your computer. XTM is only used via the browser and you connect to XTM and not the other way around. We are an ethical company and would never acquiesce to any such activity.

Kind regards,
XTM Support Team
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XTM is a murderer. | RE: This is my true feeling.

August 6, 2013, 2:18 am
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Forum: XTM Cloud support
Topic: XTM is a murderer.
Poster: XTM Intl
Post title: RE: This is my true feeling.

Dear Donglai Lou,

Thank you for your post. Please be aware that since version 7.5 XTM has a fully featured XTM Offline Editor based on Microsoft Excel. You can download the Excel form via the 'Files->Offline Translation' page. Click on the 'Generate' icon and choose 'Excel' as the file format. The XTM Offline Excel mode is much better for working in offline mode. Once you have finished translating just upload the resultant Excel file. The XTM Offline Editor requires Microsoft Excel 2007 or later versions.

Kind regards,
XTM Support Team
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XTM is a murderer. | A few recommendations

August 6, 2013, 6:09 am
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Forum: XTM Cloud support
Topic: XTM is a murderer.
Poster: Donglai Lou
Post title: A few recommendations

[quote]XTM Intl wrote:

Dear Donglai Lou,

Thank you for your post. Please be aware that since version 7.5 XTM has a fully featured XTM Offline Editor based on Microsoft Excel. You can download the Excel form via the 'Files->Offline Translation' page. Click on the 'Generate' icon and choose 'Excel' as the file format. The XTM Offline Excel mode is much better for working in offline mode. Once you have finished translating just upload the resultant Excel file. The XTM Offline Editor requires Microsoft Excel 2007 or later versions.

Kind regards,
XTM Support Team [/quote]

Dear Sir,

First, please understand I am with you rather than simply complain about the XTM.

second, I believe you'd better create something for the translators rather than for yourself or PMs. for example, the excel file you mentioned, I did download it but found it is 150mb "huge" and slow down my system without any obvious icons to link my local TM and termbase. Thus, I closed it after 15 minutes. I am not sure how many people translate using excel.

Third, for the wordcount, once there was a 30K Chinese into English job. the client said it was only 12K, which was the analysis result of XTM. another thing is the prevailing stats model of counting words. I can give numerous samples of false results. for instance there is only one identical word in a three word segment, the result is 66% match. in a segment of 30 words, only less than 14 words are repeated, the result is as high as 73% match. (my friend gave me a formula to show how this was calculated.) I understand this is not your problem as it is a kind of "bullying and exploiting industry standard." it's hard for me to believe this will be something proposed or endorsed by real translators.

Fourth, the XTM doesn't support Chinese well. the main problem is with corrector' changes. even if the proofreader changes only one character, the whole sentence appear red. it is very time consuming and bad to eyes.

Wish XTM better and better, so our hard life could be a bit easier.

best regards,
Donglai Lou
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XTM is a murderer. | RE: A few recommendations

August 6, 2013, 7:31 am
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Forum: XTM Cloud support
Topic: XTM is a murderer.
Poster: XTM Intl
Post title: RE: A few recommendations

Dear Donglai Lou,

Thank you for your feedback. The XTM Offline Editor is an encapsulated application that contains all of the required translation assets within the application and does not require any connection to desktop resources.

Please could you email the 150mb file to [email removed] - we will have a look at the issue. We have tested the XTM Offline Editor with files with over 30k segments without any problems.

Regarding the Chinese word counts, the GMX/V standard uses a factor of 2.8 to divide the number of Unicode characters to arrive at a word count. This is an acknowledged industry factor.

We note your comment regarding the corrector changes and will raise a change request for this.
If you have any other comments please forward them to us for consideration.

Kind regards,
XTM Support Team
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XTM is a murderer. | Just say "no"

August 6, 2013, 12:01 pm
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Forum: XTM Cloud support
Topic: XTM is a murderer.
Poster: JaneD
Post title: Just say "no"

Just don't use it if it's that much hassle.

I have a client that occasionally contacts me and offers me jobs, and as an afterthought says "Oh, and it needs to be done in XTM", to which I always say "Well in that case I can't help you". They always then decide that in fact it doesn't need to be done in XTM.

I'm happy to try all CAT tools once. Or even a few times. But when it's clear that there's absolutely no benefit to me, and that in fact it makes what ought to be a simple job much more difficult, then I just refuse to use them.

I've recently made the same decision with a client with an inhouse system that was probably OK 8 or 9 years ago when it first came out but which now just can't compete with a fully fledged CAT. They need to take the decision to abandon it, but they refuse to accept the inevitability yet. But as a freelancer, there's no reason why *I* should accept their system.

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XTM is a murderer. | Don't just live in your own world.

August 6, 2013, 8:14 pm
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Forum: XTM Cloud support
Topic: XTM is a murderer.
Poster: Donglai Lou
Post title: Don't just live in your own world.

Dear Sir,

Here is an example that you are designing a product for yourself.

[quote]
Thank you for your feedback. The XTM Offline Editor is an encapsulated application that contains all of the required translation assets within the application and does not require any connection to desktop resources.[/quote]

The reason why I need my local resources is they are relevant to projects. some are valuable existing resources which I can reuse in the new projects to save some efforts. I can't upload these resources to your platform for security and other concerns.

as for the workcount ratio, I have raised this to the community in the Chinese social network "weibo" and here: [url removed] #2180074. no one agrees with you or that so-called standard by a bankrupt organization, which I assume is no longer updated.

As you see, quite a few translator are complaining about your wordcount methods (it seems that Chinese is not the only one with problems.) you may have misinterpreted the standard or the standard itself is problematic. I mentioned the name of the standard to the community, too. it seems only one person knows it. sorry for our ignorance.

we are just fighting for fairness. if you can align your method with MS Word at a tolerance of +-5% that would be great.

As you quote that standard so frequently in your replies, please do report our complaints to the standard provider. if you want to be a industry leader, you can't blindly follow the standard but verify and help improve them.

best regards,
Donglai Lou
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