Forum: XTM Cloud support
Topic: Trados / XTM issue with importing XLIFF files
Poster: XTM Intl
Post title: XTM support is always there to help
Hi Marc,
Sorry to hear you're experiencing issues with your files!
Your external tool should generate a file in exactly the same format as XLIFF generated in XTM, so it definitely should not change the encoding.
If you experience any issues uploading XLIFFs to XTM please don't hesitate to contact our friendly and quick-to-respond support team, as they will surely be able to solve your issue. Send us your server address, project name and attach the XLIFF you are trying to upload and we'll help you get back to translating as soon as possible.
Topic: Trados / XTM issue with importing XLIFF files
Poster: XTM Intl
Post title: XTM support is always there to help
Hi Marc,
Sorry to hear you're experiencing issues with your files!
Your external tool should generate a file in exactly the same format as XLIFF generated in XTM, so it definitely should not change the encoding.
If you experience any issues uploading XLIFFs to XTM please don't hesitate to contact our friendly and quick-to-respond support team, as they will surely be able to solve your issue. Send us your server address, project name and attach the XLIFF you are trying to upload and we'll help you get back to translating as soon as possible.