Forum: XTM Cloud support
Topic: What a colossal waste of time... device not authorized
Poster: beronike
Post title: It won't happen everyday, but it will happen someday
It has happened to me several times, not always.
The agencies have several credentials that are shared among different translators.
One day I use the credentials, and the next day another translator uses the same credentials on a different computer.
The big issue comes if two or more translators are using the same credentials for different jobs.
I was being kicked out of the platform. I asked the PM, and apparently, I was also kicking someone else from it because we both were trying to work with the same credentials at the same time.
But yes, I believe this "security feature" should be removed because it only causes hassle.
Topic: What a colossal waste of time... device not authorized
Poster: beronike
Post title: It won't happen everyday, but it will happen someday
It has happened to me several times, not always.
The agencies have several credentials that are shared among different translators.
One day I use the credentials, and the next day another translator uses the same credentials on a different computer.
The big issue comes if two or more translators are using the same credentials for different jobs.
I was being kicked out of the platform. I asked the PM, and apparently, I was also kicking someone else from it because we both were trying to work with the same credentials at the same time.
But yes, I believe this "security feature" should be removed because it only causes hassle.