"Connection problem" menu pops up again and again and again... | RE: "Connection problem" menu pops up again and again and again...

Forum: XTM Cloud support
Topic:"Connection problem" menu pops up again and again and again...
Poster: XTM Intl
Post title: RE: "Connection problem" menu pops up again and again and again...

Dear Halvor,

First of all, I would like to suggest using some other Internet browser, and check if the problem still persists . If yes, please perform the following tests:

1. Go to [url removed] and download appropriate archive.
2. Unpack WinMTR.zip
3. Run WinMtr.exe
4. Type "translation.servers.lingo24.com" in "Host" field (without quotation marks)
5. Click Start button
6. Wait 2 minutes
7. Click "Copy Text co clipboard"
8. Paste it to a mail message and send it to XTM support ( [email removed] )

After analyzing this report, we will be able to determine, if the problems are caused by the Network.

Thank you in advance, and kind regards,
XTM Support Team